Harvard Business Review USA, March/April 2023: The Busyness Trap
Harvard Business ReviewIn this issue’s cover story, “Beware a Culture of Busyness,” Kellogg professor Adam Waytz tackles this pervasive problem, starting with an exploration of why a jam-packed calendar has become a status symbol. “Busyness is not a virtue, and it is long past time that organizations stopped lionizing it,” he writes. “Evaluating employees on how busy they are is a terrible way to identify the most creative and productive talent. Yet many firms reward and promote only people who display how ‘hard’ they’re working.”
How can we fix this? Waytz offers a range of prescriptions, such as evaluating employees on output, conducting audits aimed at eliminating low-value tasks, discouraging after-hours email, and asking leaders to model better behaviors. As so many people rethink workplaces altered by the pandemic, he argues, there is an opportunity to rethink norms about our schedules, too
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